Terms of service
Last updated: 30 July 2026
OVERVIEW
This website is operated by Dad Certified® (ABN 95 245 137 717). Throughout this website, the terms “Dad Certified”, “we”, “us” and “our” refer to Dad Certified®.
Dad Certified offers this website and its related information, content, features, tools, products and services to you, conditioned upon your acceptance of these Terms of Service and any other policies or notices referenced in them.
By visiting our website, creating an account, placing an order, purchasing a product or otherwise using our services, you engage in our “Services” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you must not access the website or use the Services.
Additional terms and policies may apply to particular parts of the Services, including our:
These policies form part of these Terms where relevant.
We may add new features, products or tools to the Services from time to time. Any new features, products or tools will also be subject to these Terms.
Our online store is hosted by Shopify Inc. Shopify provides the ecommerce platform that enables us to offer and sell our products and Services to you.
SECTION 1 – ELIGIBILITY AND ONLINE STORE USE
By agreeing to these Terms, you represent that you are at least the age of majority in your state, territory, province or country of residence, or that you have the permission of a parent or legal guardian to use the Services.
You must not use our website, products or Services for any unlawful, fraudulent or unauthorised purpose. You must comply with all laws that apply to your use of the Services, including intellectual property, privacy and consumer protection laws.
You must not transmit viruses, worms, malware, destructive code or any material intended to interfere with the operation or security of the Services.
A material breach of these Terms may result in the suspension or termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or restrict access to the Services where reasonably necessary, including to prevent unlawful activity, fraud, misuse, security threats or breaches of these Terms.
Information you submit through the Services, other than payment card information, may be transmitted across different networks and adapted to the technical requirements of connecting networks or devices.
Payment card information is encrypted during transmission through payment networks. Payment processing is handled by Shopify and other third-party payment providers, subject to their applicable terms and privacy practices.
You must not reproduce, duplicate, copy, sell, resell or commercially exploit any part of the Services, access to the Services or content made available through the Services without our prior written permission, except where permitted by law.
The headings in these Terms are included for convenience and do not affect their interpretation.
SECTION 3 – INFORMATION PROVIDED THROUGH THE SERVICES
We make reasonable efforts to ensure information published through the Services is accurate and current. However, some information may contain errors, omissions or outdated material.
General information provided on the website should not be treated as professional, medical, legal, financial or other specialist advice. Any reliance on general website content is at your own discretion and risk.
The website may contain historical information that is provided for reference only and may no longer be current.
We may update or modify website content at any time. Except where required by law, we are not obligated to update every item of historical or general information immediately after circumstances change.
SECTION 4 – ORDERS AND CONTRACT FORMATION
When you place an order, you are making an offer to purchase the products in that order in accordance with these Terms.
An automated order confirmation acknowledges that we have received your order. It does not necessarily mean that your order has been accepted or dispatched.
We may decline, limit or cancel an order before dispatch where reasonably necessary, including where:
- a product is unavailable or incorrectly listed;
- pricing, discount or product information contains a clear error;
- we cannot verify payment or delivery information;
- we reasonably suspect fraud, unauthorised activity or resale activity;
- delivery to the supplied address is unavailable or restricted; or
- fulfilling the order would breach applicable law.
If we cancel an order after payment has been received, we will refund the cancelled amount to the original payment method within a reasonable period.
We may limit quantities purchased per person, household, account, payment method, billing address, shipping address or order where reasonably necessary.
If we change or cancel an order, we may attempt to notify you using the email address, telephone number, billing address or other contact information supplied with the order.
SECTION 5 – PRODUCTS, AVAILABILITY AND DESCRIPTIONS
Certain products may be available exclusively online and may have limited quantities.
We make reasonable efforts to display product descriptions, dimensions, colours, photographs and other details accurately. The appearance of colours and images may vary depending on your screen, device settings, lighting and other factors.
Minor variations in colour, texture, finish, packaging or construction may occur between production batches and do not necessarily indicate a defect.
We may limit the sale or availability of products by person, household, geographic region or jurisdiction where reasonably necessary or permitted by law.
Product descriptions, prices, promotions and availability may change without notice. We may discontinue a product at any time.
Any offer made through the Services is void where prohibited by law.
Nothing in this section excludes or limits any consumer guarantee, warranty, right or remedy that cannot lawfully be excluded.
SECTION 6 – PRICES, CURRENCIES AND PAYMENT
Prices may change without notice. The price charged for an order will normally be the price displayed at checkout when the order is submitted, subject to the correction of clear errors as permitted by law.
Prices may be displayed in different currencies based on your location or selected market. Your payment provider may apply currency-conversion charges, international transaction fees or other fees that are outside our control.
Australian prices include GST where applicable unless expressly stated otherwise.
Shipping charges, taxes, duties and other applicable charges will be displayed at checkout where they can reasonably be calculated in advance.
You agree to provide current, complete and accurate billing, delivery and account information for your purchases. You must promptly update relevant information, including your email address and payment details, so we can process your transactions and contact you where necessary.
You represent that you are authorised to use the payment method submitted with your order.
SECTION 7 – SHIPPING AND DELIVERY
Products may be dispatched from fulfilment locations in Sydney, Australia, or Kansas, USA, depending on the product and delivery destination.
Orders containing products stocked at different fulfilment locations may be divided into separate shipments and may arrive at different times.
Shipping charges, available delivery methods and estimated delivery periods are described in our Shipping Policy and displayed at checkout where applicable.
Delivery dates and transit periods are estimates unless we expressly agree otherwise in writing. Delivery may be affected by carrier delays, customs processing, severe weather, public holidays, peak shopping periods, incorrect address information and other circumstances outside our reasonable control.
You are responsible for providing a complete and accurate delivery address. Additional charges caused by an incorrect, incomplete or inaccessible delivery address may be payable by you where permitted by law.
Risk in a product passes to you when it is delivered to the address supplied with your order, except where applicable law provides otherwise.
Nothing in this section limits any right or remedy you may have where we fail to supply a product within a reasonable time or within an agreed timeframe.
SECTION 8 – RETURNS, REFUNDS AND AUSTRALIAN CONSUMER LAW
Our voluntary change-of-mind return arrangements are described in our Refund Policy.
Our Refund Policy is additional to, and does not replace or limit, any rights you may have under the Australian Consumer Law or other applicable consumer protection laws.
Goods sold to Australian consumers come with consumer guarantees that cannot lawfully be excluded. Depending on the circumstances, you may be entitled to a repair, replacement, refund, cancellation or compensation where goods or services fail to satisfy an applicable consumer guarantee.
A time limit stated in our voluntary returns policy does not remove any consumer guarantee that continues to apply for a longer reasonable period.
Nothing in these Terms is intended to exclude, restrict or modify a consumer guarantee, warranty, right, remedy or liability that cannot lawfully be excluded, restricted or modified.
SECTION 9 – OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to tools or features supplied by third parties. We may not monitor or control those third-party tools.
Unless otherwise expressly stated, access to third-party tools is provided on an “as available” basis. Your use of a third-party tool may also be governed by the provider’s own terms, policies and privacy practices.
You should review and understand the applicable third-party terms before using a third-party tool.
We may introduce new Services, tools, resources or website features in the future. Those features will also be subject to these Terms.
SECTION 10 – THIRD-PARTY LINKS AND SERVICES
The Services may contain links to websites, platforms, products or services operated by third parties.
A link to a third-party website does not necessarily mean that we endorse, control or accept responsibility for that website or its content.
We are not responsible for examining or verifying every third-party website, product or service. To the extent permitted by law, we are not responsible for loss caused solely by your dealings with an independent third party.
You should review the third party’s terms, privacy policy and other applicable policies before entering into a transaction or providing personal information.
Questions or complaints regarding a third-party product or service should generally be directed to that third party. This does not limit any rights you may have against us under applicable law.
SECTION 11 – USER CONTENT, REVIEWS AND FEEDBACK
You may be able to submit reviews, photographs, comments, competition entries, suggestions, ideas or other material through the Services or through our social media channels.
You retain ownership of content you create. When you submit content for publication or public sharing, you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, edit, adapt, publish, translate, distribute and display that content for the purpose of operating, promoting and improving Dad Certified and its products.
This licence does not give us ownership of your content. It continues for as long as the content is used in connection with the purposes described above, subject to applicable law and any written agreement between us.
Private customer-service communications will not be treated as publicly submitted content solely because they were sent to us. We will not knowingly publish private correspondence as a testimonial without permission, except where otherwise permitted or required by law.
You represent that:
- you own the content or have permission to submit it;
- the content is accurate to the best of your knowledge;
- our permitted use of the content will not infringe another person’s rights; and
- the content does not contain unlawful, defamatory, abusive, obscene, misleading or malicious material.
You must not submit content containing malware, deceptive links, confidential information belonging to another person or personal information you do not have authority to disclose.
We may moderate, reject, edit or remove content where we reasonably believe it violates these Terms, applicable law or the rights of another person. We are not obligated to publish or respond to every submission.
You remain responsible for the content you submit. To the extent permitted by law, we are not responsible for user content submitted by other people.
SECTION 12 – PERSONAL INFORMATION
Our collection, use and disclosure of personal information is governed by our Privacy Policy.
By using the Services, you acknowledge that information may be processed by Shopify and other service providers as described in our Privacy Policy.
SECTION 13 – EMAIL, SMS AND OTHER ELECTRONIC COMMUNICATIONS
Where you expressly subscribe, or where otherwise permitted by applicable law, we may send you promotional communications by email, SMS, text message or another electronic channel.
Your consent to receive promotional communications is voluntary and is not a condition of purchasing from Dad Certified.
Promotional communications may include product information, offers, promotions, cart reminders, launches and other marketing content. Transactional communications may include order confirmations, shipping updates, account notices, customer-service responses and information necessary to complete a transaction.
Message frequency may vary. Dad Certified does not charge a fee to receive SMS messages, but your mobile provider may apply message, data, roaming or other charges.
You may unsubscribe from promotional emails using the unsubscribe link provided in the email.
You may opt out of promotional SMS messages by replying STOP where reply functionality is supported, by using another unsubscribe method stated in the message, or by contacting us at hello@dadcertified.store.
For SMS support, you may reply HELP where supported or contact us at hello@dadcertified.store.
We will process valid unsubscribe requests within the period required by applicable law. After unsubscribing from marketing, you may continue to receive non-promotional messages relating to orders, accounts, security or customer-service requests.
You are responsible for providing a valid email address or mobile number and for updating your details if they change.
Mobile carriers and telecommunications providers are not responsible for delayed or undelivered messages. Delivery may be affected by your device, mobile network, service provider or location.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, discounts, shipping charges, transit periods, stock availability or other matters.
We may correct errors, update information or cancel affected orders where reasonably necessary and permitted by law, including after an order has been submitted.
If we cancel an affected paid order, we will refund the cancelled amount to the original payment method within a reasonable period.
Nothing in this section permits us to mislead customers or avoid obligations imposed by applicable law.
SECTION 15 – PROHIBITED USES
You must not use the website, Services or their content:
- for an unlawful or fraudulent purpose;
- to encourage or participate in unlawful activity;
- to breach any applicable law, regulation or legal obligation;
- to infringe our intellectual property rights or the rights of another person;
- to harass, abuse, threaten, intimidate, defame or unlawfully discriminate against another person;
- to submit false, fraudulent, deceptive or misleading information;
- to transmit malware or other code designed to damage or interfere with a system, network or device;
- to improperly collect, monitor or track another person’s personal information;
- to spam, phish, scrape, crawl, harvest data or conduct automated activity that places an unreasonable burden on the Services;
- to impersonate another person or misrepresent your identity or affiliation;
- to interfere with or circumvent security, access-control or fraud-prevention features; or
- in any way that could damage, disable, overburden or impair the Services.
We may suspend or terminate access to the Services where we reasonably believe a prohibited use has occurred.
SECTION 16 – INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its content—including text, graphics, logos, product names, photographs, illustrations, videos, designs, downloads and software—are owned by or licensed to Dad Certified and are protected by applicable intellectual property laws.
Dad Certified®, Dadventure® and any associated names, marks, logos or branding may be registered or unregistered trade marks. You must not use them without our prior written permission except where permitted by law.
You may access and use the website for personal, non-commercial shopping and informational purposes. No other licence or right is granted unless expressly stated.
SECTION 17 – DISCLAIMER OF WARRANTIES
We aim to keep the Services available, secure and accurate. However, internet and ecommerce services may occasionally be interrupted, delayed or affected by technical problems.
To the extent permitted by law, we do not guarantee that:
- the Services will always be uninterrupted, timely, secure or error-free;
- every error or technical issue will be corrected immediately;
- the website will be free from every harmful component; or
- general information obtained through the Services will be suitable for every individual purpose.
Except for rights, guarantees and warranties that cannot lawfully be excluded, the Services are provided on an “as available” basis.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee or other right that cannot lawfully be excluded, restricted or modified.
SECTION 18 – LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability arising under non-excludable consumer guarantees or other mandatory consumer protection laws.
Subject to those non-excludable rights, and to the maximum extent permitted by law, Dad Certified and its officers, employees, contractors, agents, suppliers and service providers will not be liable for indirect, incidental, special or consequential loss arising solely from:
- your unlawful or unauthorised use of the Services;
- an interruption caused by an independent telecommunications, hosting or payment provider;
- content or conduct of an unrelated third party; or
- circumstances outside our reasonable control.
This exclusion does not apply to loss that cannot lawfully be excluded or to reasonably foreseeable loss or damage for which we are responsible under applicable consumer law.
Where legislation permits us to limit a liability but does not permit us to exclude it entirely, our liability will be limited only to the extent permitted by that legislation.
SECTION 19 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Dad Certified and its officers, employees and agents against third-party claims, liabilities and reasonable costs arising directly from:
- your unlawful use of the Services;
- content you submit that infringes another person’s rights;
- your fraud, wilful misconduct or malicious activity; or
- your material breach of these Terms.
This indemnity does not apply to the extent that a claim or loss was caused or contributed to by our negligence, unlawful conduct or breach of these Terms.
SECTION 20 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the greatest extent permitted by law.
If the unenforceable part cannot be preserved, it will be treated as severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 21 – TERMINATION
These Terms remain effective until terminated by you or us.
You may stop using the Services at any time.
We may suspend or terminate your access where reasonably necessary because of a material breach of these Terms, unlawful conduct, fraud, security risk or misuse of the Services.
Termination does not affect rights, obligations or liabilities that arose before termination, including payment obligations and provisions that by their nature are intended to continue.
SECTION 22 – ENTIRE AGREEMENT
These Terms, together with the policies and other terms expressly incorporated by reference, constitute the agreement between you and us concerning your use of the Services.
They supersede prior versions of the Terms and prior communications concerning the same subject matter, except for any separate written agreement expressly entered into between you and Dad Certified.
Our failure to exercise or enforce a right under these Terms does not waive that right.
Any ambiguity in these Terms will be interpreted fairly and will not automatically be construed against either party solely because that party drafted the provision.
SECTION 23 – GOVERNING LAW
These Terms and any separate agreement through which we provide the Services are governed by the laws of New South Wales and the applicable laws of the Commonwealth of Australia.
The courts of New South Wales, Australia, have non-exclusive jurisdiction over disputes relating to these Terms.
If you are a consumer located outside New South Wales or Australia, this section does not exclude any mandatory rights or protections that apply to you under the laws of your place of residence.
SECTION 24 – CHANGES TO THESE TERMS
You may review the current version of these Terms at any time on this page.
We may update these Terms from time to time to reflect changes to our Services, business practices or legal obligations.
When we update these Terms, we will publish the revised version on the website and change the “Last updated” date. We will provide additional notice where required by law.
Your continued use of the Services after revised Terms take effect constitutes acceptance of those Terms to the extent permitted by law. Changes will not retrospectively remove rights that have already arisen under an existing order or contract.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Dad Certified®
ABN 95 245 137 717
Email: hello@dadcertified.store
Australian phone: +61 435 199 771
United States phone: +1 (888) 488-3237
Postal address: PO Box 3070, Bateau Bay NSW 2261, Australia
Contact form: https://dadcertified.store/pages/contact